Official Statement on COVID-19 Pandemic


As you all know, our nation has been significantly impacted by the recent outbreak of COVID-19/novel coronavirus cases. The team here at Keith Hawthorne Ford of Belmont takes this issue very seriously and the health and safety of both our customers and staff holds a lot of weight in our decisions.


We’ve taken immediate action and have quickly implemented steps to prevent the coronavirus from negatively impacting any of our facilities. Doing the right things for our customers, employees, the community, and all of their families has always been the top priority at our dealerships.


We’ve instituted many new procedures and precautions heavily inspired by the guidance of the Centers for Disease Control and Prevention (CDC) so that we can ensure that our department is cleaned and sanitized on a more frequent basis. Some of the measures and procedures we’ve implemented include: suspending all hand shaking and also requesting that our customers refrain from hand shaking, cleaning commonly used areas throughout the day, sanitizing restrooms more frequently, cleaning employee break rooms and training rooms more frequently, providing gloves, hand sanitizer, and disinfectant cleaner for person-to-person or person-to-vehicle contact, requesting that everyone frequently wash their hands, and requiring the use of gloves if touching a customer’s vehicle.


In addition, we’re working hard on providing our employees with resources and guidelines to prevent them from contracting the coronavirus by: encouraging team members to closely monitor their health, asking team members to wash their hands a minimum of once per hour, providing a myriad disinfecting wipes and cleaners for any and all immediate work areas, advising team members to stay home if they, or someone in their household, are sick, and asking any team members who may happen to get the coronavirus to follow the directions of a medical professional and to not return to work until they’ve been cleared by their doctor.


Regarding our vendors and any form of company travel, we’ve suspended any travel meetings with our manufacturers and any training for all team members. Furthermore, we’ve suspended all in-store meetings with all vendors that travel to us.


We hope that this official statement from the team here at Keith Hawthorne Ford of Belmont can give you some comfort on our stance and the seriousness in which are treating this, when it comes to how we will be dealing with the COVID-19/Coronavirus Pandemic. Most importantly, please remember to stay safe and sanitize often, so our entire community can get through these tough times together. 

For more information concerning the COVID-19 Pandemic, please click the following link: